Eternitizzz Watch Straps and Accessories

Depends on the product you order from our store,

- Bespoke Watch Straps - It takes 3-5 days for two piece watch straps. 7-10 days for leather bund style watch straps.

- Customize Watch - It takes 3 days to ship out brand new watches, 7-10 days for aged watch since there's involved a lot of aged process and testing to ensure the watch function normally.

- For all ready stock watch straps - it takes 1-3 days to ship out the items.

However, delivery times can vary based on the shipping method selected at checkout and your location. Please note that during peak periods and holidays, shipping times might be extended. You can always track your order by logging into your account and clicking on the "Order History" section.

We want you to be completely satisfied with your purchase. If for any reason you are not, you can return any item in its original condition within 30 days of receipt for a full refund or exchange. Please ensure that the products have all original tags and packaging. To initiate a return, visit our "Returns" page and follow the instructions provided. Remember to keep your receipt as proof of purchase. Some exclusions may apply, so be sure to check our detailed return policy for more information.

Absolutely. We prioritize the security of our customers' data. Our website uses Secure Socket Layer (SSL) encryption to ensure that your personal and payment information is kept safe and private. This means that any information you input during the checkout process is encrypted before being transmitted over the internet. Additionally, we never store your credit card details on our servers. For more information about how we protect your data, please refer to our Privacy Policy.

We do offer to customize your strap if you got a smaller wrist. Please put in all the detail of your wrist size (size in mm) during you make the payment and we will know what's your strap size.

You can only choose thickness for the bespoke watch strap, we normally ship the strap with the below thickness

- 24mm lug or 26mm lug watch strap - We ship in 4mm thick if you don't specify it.
- 18mm/19mm/20mm lug watch strap - We ship in 3mm thick if you don't specify it.

This is the common norm / request base on my customer request preference. We can custom made the strap in 2mm thick or even 5mm thick base on your preference. But please let us know in advance.

The size for the Full bund watch strap will required a bit longer compare with the normal two piece watch strap due to the leather cuff base will also occupied some space on your wrist. So, if you want to purchase the full bund strap, please make sure you request 15mm longer than your normal two piece watch strap otherwise it will be too short when you are put it on your wrist.